Oct 2026: Books currently closed. Will re-open from Feb 2027 for March availability.

TERMS & CONDITIONS

These Terms and Conditions govern the use of this website and the provision of psychological services by Alicia Shevlin. By accessing this website or engaging in services, you agree to these Terms.

1. About This Practice

This website represents a private psychology practice operated by Alicia Shevlin, a registered psychologist in Australia. At this time, psychological services are provided exclusively via telehealth.

2. Website Use

The information provided on this website is for general informational purposes only and is not intended as psychological advice, diagnosis, or treatment.

Accessing or using this website does not create a psychologist–client relationship. A professional relationship is only formed once informed consent has been obtained and services have commenced.

3. No Crisis or Emergency Services

This practice does not provide crisis or emergency services.

If you are experiencing a mental health emergency or are at risk of harm, please contact:

  • Emergency services (000)
  • Lifeline (13 11 14)
  • Suicide Call Back Service (1300 659 467)

Do not rely on this website, email, or voicemail for urgent support.

4. Telehealth Services

Psychological services are delivered via secure telehealth platforms. While reasonable steps are taken to protect privacy and confidentiality, telehealth relies on internet-based technologies and absolute security cannot be guaranteed. Clients are responsible for:

  • Accessing sessions from a private and safe location
  • Using a secure internet connection
  • Ensuring the technology used is appropriate for telehealth sessions

5. Appointments, Fees and Cancellations

Appointments must be booked in advance.

Fees are payable on the day of the session, as outlined at the time of booking.

If you need to cancel or reschedule an appointment, 48 hours’ notice is required. Late cancellations or non-attendance may incur fee. The full Cancellation Policy will be outlined when you book your initial appointment.

Medicare rebates (where applicable) are subject to eligibility requirements and cannot be guaranteed.

6. Communication Outside Sessions

Psychological services are provided within scheduled sessions only. Email or messaging is used for administrative purposes (e.g. scheduling or invoices) and not for therapeutic support.

Responses to emails or messages are not monitored continuously and should not be used for urgent matters.

7. Limitation of Liability

To the extent permitted by Australian law, Alicia Shevlin is not liable for any loss, damage, or injury arising from the use of this website or from reliance on information provided on the website.

Psychological services cannot guarantee specific outcomes, and individual results may vary.

Nothing in these Terms limits your rights under the Australian Consumer Law.

8. Intellectual Property

All content on this website, including text, graphics, and logos, is the property of Alicia Shevlin unless otherwise stated. Content may not be reproduced without prior written permission.

9. Third-Party Links

This website may contain links to external websites. These links are provided for convenience only. Alicia Shevlin is not responsible for the content or privacy practices of external sites.

10. Governing Law

These Terms and Conditions are governed by the laws of Australia and the state of Victoria – the state in which Alicia is registered as a psychologist.

11. Contact

For questions about these Terms and Conditions, please contact:

Alicia Shevlin
Psychologist
Email: info@aliciashevlin.com
Phone: 0466 707 588